Refund policy

Returns & Exchanges

We accept size exchanges within 14 days of delivery.

Items must be:

• Unworn
• Unwashed
• Hygiene sticker intact
• Tags attached and in original condition

We do not accept returns or offer refunds for change of mind.

Customers are responsible for return postage costs for size exchanges. If you need a different size, please contact us via live chat or our contact page and we’ll be happy to help.

If your item is faulty or damaged, please contact us and we will provide a remedy in accordance with Australian Consumer Law.

International Orders

Due to the cost of international shipping, we do not offer returns, refunds or exchanges on international orders for change of mind, incorrect sizing or preference.

If your item arrives faulty, damaged or incorrect, please contact us and we will work with you to resolve the issue.

Product & Gift Variations

Jewellery style, size and design may vary slightly.

For any return or exchange enquiries, please contact us via our contact page.